- No show or cancellation within 30 days of stay - No refund due.
- Cancellation between 30-60 days before stay - 50% of the deposit will be refunded.
- Cancellation more than 60 days before stay - full refund.
- Deposits are required to confirm a booking, usually 50%.
- The balance is payable 7 days prior to arrival.
- A breakage deposit of between R1000 - R2000 is payable with each reservation.